Most Frequently asked questions

Your Lymphatic Face Brush.

How to use?

Through gentle sweeping motions, this brush helps encourage drainage beneath the skin โ€” reducing puffiness, refining facial contours, and revealing a naturally radiant complexion.

  • Use on clean, dry skin before applying skincare
  • Sweep gently upward, starting from the neck toward the forehead
  • Follow natural drainage paths, moving from the center of the face outward
  • Spend extra time on areas prone to tension or puffiness (jawline, under-eyes, forehead)
  • Use light pressure โ€” effectiveness comes from consistency, not force

Time:ย 2 minutes for the full face, or 5โ€“10 minutes when focusing on specific areas.

When:ย Use morning and evening for best results, or at least 3 times per week.

Is the lymphatic brush suitable for all skin types?

The Face Lymphatic Brush is designed to be gentle andย adaptable to different skin needs, including sensitive, reactive, and acne-prone skin.

For sensitive skin:

The bristles are soft and flexible, allowing for light, controlled movements that respect the skin barrier. When used with minimal pressure, the brush can be comfortably integrated into a daily or occasional routine.

For acne-prone skin:

Gentle lymphatic stimulation may help reduce congestion by supporting circulation and fluid drainage. Use very light pressure, avoid active breakouts, and focus on surrounding areas rather than scrubbing the skin.

For specific skin conditions:

โ€ขย Rosacea / couperose:ย Use only very light pressure and avoid areas experiencing flare-ups

โ€ขย Eczema:ย Suitable on calm, non-inflamed skin only

โ€ขย Post-procedure:ย Wait at least 2 weeks after injectables and 4 weeks after laser or resurfacing treatments

The key:

Lymphatic drainage responds best to gentle stimulation. There isย no need to press hard. If your skin appears flushed after use, simply reduce pressure next time and allow the skin to settle.

How to care for your brush?

A few easy steps keep your brush clean, effective, and gentle on your skin.

After use

  • Rinse the bristles under lukewarm water
  • Use a mild, pH-neutral soap if needed
  • Shake off excess water
  • Let it air-dry bristles-down on a clean towel

Care tips

โœ“ Let it dry fully before storing

โœ“ Clean weekly with gentle soap

โœ“ Do not soak or fully submerge

โœ“ Avoid hot water

โœ“ Store in the breathable cotton pouch once dry

Longevity

With proper care, the brush stays effective forย 6โ€“12 months. Replace when bristles lose shape or firmness.

Perfectly designed for daily use and easy care.

When will I see results?

After first use

Visible de-puffing and a healthy, natural glow. Skin looks fresher, smoother, and more awake โ€” ideal in the morning or before an event.

Week 1

Skin feels softer and more refined. Radiance improves and skincare absorbs more easily.

Weeks 2โ€“3

Facial contours appear more defined, especially along the jawline. Fine lines begin to soften and under-eye puffiness becomes less noticeable.

Weeks 4+

With regular use, skin looks firmer, more sculpted, and naturally lifted. Results feel consistent โ€” not just temporary.

For best results

Use at least 3ร— per week. Daily use delivers faster, more visible results.

Good to know

Results build over time. Like exercise, consistency is what transforms how your skin looks and feels.

Your Cream & Mask.

Will it leave my skin greasy?

Not at all. The gel-cream texture is lightweight, fast-absorbing, and leaves a soft velvety finish that respects the balance of melanin-rich skin.

It delivers deep hydration without heaviness, shine, or residue โ€” even on skin that tends to feel dry yet look oily in certain areas.

Retinol usually irritates my skin. Will this do the same?

We understand this concern, especially for melanin-rich skin, which can react strongly to irritation.

Thatโ€™s why MYLAE uses micro-encapsulated retinol, released gradually to minimize discomfort while still delivering visible results.

Most users describe a feeling of activity, not irritation.

The formula is also enriched with panthenol and niacinamide โ€” two soothing ingredients that strengthen the skin barrier and significantly reduce the risk of irritation.

Will I experience peeling or a retinol purge?

Unlikely. The formula is designed for gentle retinization, with a controlled concentration and a deeply hydrating base that minimizes flaking and breakouts.

Is this cream suitable for sensitive skin?

Yes. MYLAE was developed with skin that reacts easily in mind โ€” including melanin-rich skin prone to dryness, tightness, or sensitivity.

Itโ€™s formulated without harsh fragrances or drying alcohols and includes calming ingredients ideal for delicate skin.

That said, we always recommend starting slowly and listening to your skin.

Will MYLAE cream help with uneven tone or dark marks?

MYLAE focuses on supporting healthy skin renewal and barrier strength โ€” two key factors for improving the appearance of uneven tone over time, especially on melanin-rich skin.

How long before I see results?

Skin looks more hydrated and supple immediately; texture and radiance visibly improve within 2โ€“4 weeks.
Consistency is key, especially when treating mature or melanin-rich skin.

Is this formula too โ€œchemicalโ€ for me?

No. Itโ€™s a clean formulation free from harsh fragrances, mineral oils, and controversial ingredientsโ€”designed to respect sensitive skin.

Is this cream suitable for combination or oily skin?

Absolutely. Many women with black skin experience both dryness and oiliness at the same time. Its lightweight gel texture is non-comedogenic, wonโ€™t clog pores, and leaves no greasy film.

Do I need a long multi-step routine with this cream?

Not at all. This is a multi-action cream that tackles wrinkles, glow, firmness, and hydration in a single step.

Can this cream stain my pillowcase?

No. The micro-capsules melt completely into the skin. A 30-second massage ensures full absorption without transfer.

Am I too young to start using retinol?

Not with this formula. Its gentle concentration makes it perfect for preventing early signs of aging starting at age 25.

How is this mask different from regular sheet masks?

This bi-layer mask uses a lifting mesh technology and comes in two parts to ensure a firm, contoured fit. It visibly lifts, smooths, and enhances facial definition, benefits that traditional flat sheet masks cannot achieve.

How often should I use the mask to see results?

Use 1โ€“2 times per week for best results. Many users report a lifted, smoother look after the first session, with improved firmness after 2โ€“3 weeks.

Can I use the mask and the cream together?

Absolutely. The masks deliver instant hydration and plumpness, while the cream supports long-term renewal.

Should I apply the products morning or night?

Evening use is recommended due to the presence of retinol.
Always use sunscreen during the day when using retinol-based products.

Can I use it while pregnant or breastfeeding?

Retinol is not recommended during pregnancy or breastfeeding. Please consult your physician before use.

Orders, Shipping & Returns

How long does shipping take?

We offer two delivery options within the US:

  • Standard Home Delivery: 4โ€“10 business days is FREE
  • Priority Home Delivery: 3โ€“6 business days is $10.00

Can I change or cancel my order?

If you need to modify or cancel your order, contact us as soon as possible. Weโ€™ll do our best to help before your order is processed.

What is your return policy?

Returned skincare products must be unopened, unused, and in their original packaging for hygiene and safety reasons.

Please check our Refund & Return Policy.

My item arrived damaged. What should I do?

We sincerely apologize.

Please send us a photo of the damaged item + your order number, and weโ€™ll arrange a replacement or refund.